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HASKINS & SELLS NEW YORK CERTIFIED PUBLIC ACCOUNTANTS CINCINNATI CHICAGO PHILADELPHIA SNEEAWTT OLREL EANS DETROIT BULLETIN KANSAS CITY CLEVELAND DENVER BOSTON ATLANTA ST. LOUIS DALLAS BALTIMORE TULSA PITTSBURGH WATERTOWN SAN FRANCISCO LONDON LOS ANGELES SHANGHAI VOL. III N E W Y O R K , M A Y , 1920 No. 5 Criticism C R I T I C I S M , as used in one sense, is an expression of disagreement or disapproval. The motive may be destruction or it may be construction. Destructive criticism is mean and annoying. Constructive criticism should be stimulating and uplifting. Ability to accept criticism of any kind is not as a rule inherent. It has to be acquired. It grows out of contact with the world and the people therein. The high-strung, sensitive person who is responsive to every outside influence and conscientious with regard to his every action finds it more difficult to accept criticism than any other type. The man who is always trying to do his best is apt to be annoyed, even though annoyance is not intended. On the other hand, the "hard-shell" hears severe criticism of his actions without emotion and frequently with smiling countenance. On him it is time and effort wasted. The most pointed thrust fails to affect him. Neither of these types has the proper conception of criticism, or at least the most progressive notion concerning it. The one regards it as an affront. The other holds it too lightly. It is not intended to offend the feelings. At the same time it is not intended to be ignored. The modern idea with regard to criticism is that it must be constructive. It is offered without intending to cast any personal reflection, but it should be taken seriously. It is a means of helping us to see ourselves as others see us. It is the expression of opinion of one who is looking at the same thing from another angle. No two persons see the same things from the same angle. A word of criticism should therefore be received in the proper spirit; as an attempt to be helpful, not condemnatory; as a co-operative measure with a view to improvement; with the conviction that the motive is construction. The man who makes the most progress is the one who, when he is criticized, gives due consideration to the criticism and profits by it. The junior assistant who is criticized for failure properly to prepare certain working papers should take no offense. No more should the manager who receives a letter from the Executive Offices as to the handling of some matter relating to a client. It is all in the interest of better service to clients, which is the idea around which the whole organization is built. But throughout the scale, from bottom to top, let the criticism be constructive in its nature. 53
Object Description
Title |
Criticism |
Author |
Anonymous |
Subject |
Criticism |
Citation |
Haskins & Sells Bulletin, Vol. 03, no. 05 (1920 May), p. 53 |
Date-Issued | 1920 |
Source | Originally published by: Haskins & Sells |
Type | Text |
Collection | Deloitte Digital Collection |
Digital Publisher | University of Mississippi Libraries. Accounting Collection |
Date-Digitally Created | 2009 |
Identifier | HS Bulletin 3-p53 |