ATLANTA
BALTIMORE
BIRMINGHAM HASKINS & SELLS PHILADELPHIA
PITTSBURGH
PORTLAND
BBOUSFTFOANLO CERTIFIED PUBLIC ACCOUNTANTS SPAROINVTID LEONUCEIS
CHICAGO SALT LAKE CITY
CINCINNATI SAN DIEGO
CLEVELAND BULLETIN SAN FRANCISCO
DALLAS SEATTLE
DENVER TULSA
DETROIT WATERTOWN
KANSAS CITY LOS ANGELES — MINNEAPOLIS HAVANA
NEWARK LONDON
NEW ORLEANS EXECUTIVE OFFICES PARIS
NEW YORK HASKINS & SELLS BUILDING
37 WEST 39TH ST., NEW YORK SHANGHAI
VOL. V I I NEW Y O R K , M A Y , 1924 No. 5
How May We Improve the Quality of Our Service to Clients?
By S. B. STEVENSON
THE quality of our service to clients
depends upon the soundness of the
procedure followed in prosecuting the engagement,
the informative qualities of the
report, the knowledge, character and exertions
of the individuals entrusted with the
field work, and the nature and extent of
contacts with clients on the part of prin-