by Charles G. Steele Managing Partner Deloitte Haskins & Sells
MEASURING PRODUCTIVITY
A New Challenge
Editor's Note: This article, with slight editing, is the text of a speech given by Mr Steele at the Town Hall of Los Angeles on November 17, 1981.
The issue is productivity, and my perspective is that of the chief executive officer of an international accounting firm. At Deloitte Haskins & Sells, we share the challenge common to all business enterprises: increasing productivity And as the provider of audit, tax and management advisory services to thousands of businesses around the world, we see first-hand their efforts to meet that challenge.
My objective is to trigger some ideas for action—ideas you might apply in your own business. I believe that these ideas apply to either a large or small business, a manufacturing enterprise or a profes-sional practice like my own firm.